Privacy Policy for Freeze Engineering
At Freeze Engineering, we are committed to safeguarding your privacy while using our website. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our site, engage with our services, or interact with advertisements, including Google Ads and social media ads.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information Collection
We collect personal and non-personal information to improve your experience on our website and provide you with the best services, including but not limited to:
- Personal Information: When you fill out forms or contact us, we may collect personal information like your name, email address, phone number, and company details.
- Usage Data: We collect data on how you interact with our website (pages visited, time spent, links clicked) through cookies and tracking technologies.
- Google Ads: We use Google Ads to display targeted ads. Google may collect data on your behavior for better ad targeting.
2. How We Use Your Information
Your personal and usage information may be used for the following purposes:
- Service Delivery: To provide HVAC services, including installation, maintenance, and repairs for split ACs, HVAC systems, refrigeration, water filters, and more.
- Customer Support: To respond to inquiries and provide assistance.
- Marketing: To send promotional emails, offers, or information about services and products. You can opt out of marketing emails at any time.
- Advertisements: To show you relevant ads based on your interests, including Google Ads and social media platforms such as Facebook, Instagram, and LinkedIn.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track your activity on our website and enhance user experience. This may include:
- Session Cookies: To keep you logged in and track user behavior on our website.
- Analytics Cookies: We use Google Analytics to collect data about website usage to improve the site’s performance.
- Advertising Cookies: Used for Google Ads and social media platforms to display relevant ads.
You can control cookie settings in your browser, and choose to block or delete them, though this may impact your user experience.
4. Third-Party Services
- Google Ads: We use Google Ads to display advertisements on third-party websites. Google may use cookies to serve ads based on your prior visits to our site and other websites.
- Social Media Ads: We may use social media platforms like Facebook, Instagram, and LinkedIn to display ads. These platforms may collect information about your interactions with the ads.
For more information on how these third-party services collect and use your data, please refer to their individual privacy policies:
- Google Privacy Policy: https://policies.google.com/privacy
- Facebook Privacy Policy: https://www.facebook.com/policy.php
- Instagram Privacy Policy: https://help.instagram.com/519522125107875
5. Data Security
We take reasonable precautions to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data. We ensure that third-party services we use also adhere to strong privacy and security practices.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of inaccurate personal information.
- Deletion: Request the deletion of your personal data.
- Opt-Out: Opt out of marketing emails or personalized ads at any time by following the unsubscribe link in our communications or adjusting your preferences in your browser or social media accounts.
7. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such data.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this page regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Freeze Engineering
Phone: +91 95008 39375
Email: siji1050pave@gmail.com
Address: 4/138, Kappukadu Post, Kanyakumari – 629162